Kenya McCarty - State Farm Insurance Agent

I am very please with the customer service of this State Farm Office. From my initial outreach in 2023 when I purchased my first home to most recently purchasing car insurance. Lori and Anthea were both very knowledgeable, personable, patient, warm and friendly. I really appreciated Anthea reaching out and following up with me as I have so much going on I would forget to do so myself. Thank you for your extraordinary customer service and assistance to acquire the best rates!

I cannot recommend Anthea Goolgar enough! From the moment I contacted Kenya McCarty’s State Farm office, Anthea was professional, knowledgeable, and incredibly helpful. She took the time to explain all of my coverage options and helped me find a policy that fit both my needs and my budget. It’s rare to find someone who genuinely cares about their clients the way Anthea does. She made what can be a confusing process feel easy and stress-free. If you're looking for someone trustworthy and friendly to help with insurance, Anthea is the one!

Anthea Goolgar is a gem! I’ve worked with several insurance agents in the past, but none have matched Anthea’s level of attention to detail and personalized service. She answered every question I had (and I had a lot!) with patience and clarity. I left the office feeling confident and well-informed about my coverage. It's clear that Anthea truly enjoys helping people, and it shows in every interaction. Kenya McCarty’s State Farm Agency is lucky to have her—and so are her clients!

First and foremost, I want to express my admiration for State Farm. You should be incredibly proud to have Scarlett on your team. She was not only knowledgeable but also incredibly hopeful. Even when I called back, she was more than happy to assist me immediately.

I overpaid for the same exact policy/cars/drivers by $350.00 but Kenya won't refund me back that amount. How do I know that I overpaid? Because for the upcoming term I was being charged $250 less for one of the cars, Kenya and his team purposefully didnt adjust the annual mileage for my car which resulted me in paying $250 more in the previous policy term. I'll add images later to the review. What did I do after finding out Kenya won't do a proper refund when he can charge me more in middle of the policy if I dont do multi lane insurance? I switched to Allstate but as it turns out Geico gives even better pricing then Allstate.