Kentucky Farm Bureau Regional Claims Office

Florence, KY · Insurance agency

Rating
3.2/5
★★★☆☆ 3.2
Reviews
17
Rank in Florence
#16
of 31 insurance agents
City Percentile
23%
rating percentile
Address
Kentucky Farm Bureau Regional Claims Office, 957 Weaver Rd, Florence, KY 41042
Phone
(859) 525-6170
Website
www.kyfb.com

Kentucky Farm Bureau Regional Claims Office is an insurance agent located in Florence, KY. It is one of 31 insurance agents listed in Florence. Its 3.2-star rating is slightly below the Florence city average of 4.2 stars. It ranks #16 of 31 insurance agents in Florence. There are 3 photos associated with this location.

About Kentucky Farm Bureau Regional Claims Office

The staff at KFB’s Regional Claims Office prides itself on helping our members navigate their way through an insurance claim when the unexpected happens. We are local adjusters and customer service representatives, so when you call for help you can... More

Customer Reviews

★★★★★ 5.0 Tiffany Armstrong · Jan 2026

I've been with them for 15 years, and they've always been really good to me yeah their prices may be a little bit higher but in the case of a claim they take care of you! Always always go without hometown local !!

★☆☆☆☆ 1.0 Miranda Jackson · Jul 2025

Jonathan Gallagher has been horrible as a claim adjuster. Weeks of no contact (after he came and assessed the damage) with multiple phone calls, voicemails and even reaching out to the manager before I received a call back. Now I can’t get him to get the check issued despite having all the information needed. Will be looking at a new insurance provider which is horrible as my local office has been awesome.

★☆☆☆☆ 1.0 Troy Lenhoff · Mar 2025

I'd give them a big 0 if I could .... they raised my insurance bill again.... they have done this five times in a year in a half... just not twenty dollars here and there. Each time has been 100.00 dollars... and I have never filed a claim...

★☆☆☆☆ 1.0 Karen Anderson · Apr 2018

I was in the process of getting a new insurance quote, was even quoted my monthly premium, when my son was hit in the intersection by an illegal alien who ran a red light and then fled the scene. We were able to locate the driver thanks to witness statements and learned that her husband is insured through this agency. Once I mention that to the agent who was giving me my quote that was already in process, they said they could not write a policy for us since it would be a conflict of interest. So let me get this straight, my son is driving through a green light and gets T-boned buy an illegal alien who ran a red light, with no driver's license, and then flees the scene, and I can't get insurance?

★☆☆☆☆ 1.0 Chris Little · Dec 2021

I had a accident with one of their insured motorist. I was at a complete stop on 275 at the Dixie Hwy exit when this person DRILLS the car behind me and shoves that vehicle into me with enough force that MY vehicle was deemed a total loss. Samantha, the agent handling the claim, came off very nice. At first. Now... I didn't find an attorney and I had no transportation to get to a doctor and when I went to my primary care physician I was told that I had to go to the ER because their office did not treat automotive accident injuries. I figured it wasn't that big of a deal, a little sore and a little stiff, I'll tuff it out. Didn't follow anyone else's advice about getting a attorney because it sounded soo cliche. Wish I would have now. I was moving to KY. from IN. when this happened. Indiana

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.