Kent Payne - State Farm Insurance Agent

We were very impressed with the professionalism of Yolanda and Kent Payne when dealing with their agency for one of our mutual clients. The client had a huge 100 foot Oak tree fall on their house in a storm and Yolanda from State Farm handled the calls from the beginning for her client (which is almost unheard of) They handled the emergency for them quickly, efficiently, calmly and took care of all billing immediately when the job was finished. I have been with Barberton Tree 19 years and have never seen an insurance company handle things this amazingly! *** VERY PROFESSIONAL *** *** EXCELLENT CUSTOMER SERVICE *** *** WOULD HIGHLY RECOMMEND THEM *** Lisa M Devenport Operations Manager Barberton Tree Service Inc.

Ulonda (Kent’s wife) has been nothing short of amazing. She is incredibly helpful and has always gone above and beyond to help me understand my policy and solve any issues. I have a teen driver, and have had many policy changes. Ulonda has been patient with all of my changes and explained what to expect. I’m not sure what I would do without her.

Never went into museum charged an admission and way to many step to get into the memorial. We are older and was a bit much. And it 89 degrees out.

Kent and his wife are very good at what they do, they help you get the best deals on insurance and if they don't have the lowest price for you they will refer you to someone else who can.

Great