Kathleen McGuigan - GEICO Insurance Agent

I was very satisfied with the service that I received. Kathleen McGuigan was the agent that helped me to get homeowners insurance for my first time home purchase. She explained everything to me in detail and was also able to get me a better rate on my auto insurance as well. I would highly recommend this branch for anyone looking for great rates and excellent customer service.

Received harassing phone calls from a rude man, when I asked him to stop calling he started screaming at me until I hung up. Extremely unprofessional. I am on a Do Not Call list. I would never deal with this local office, yelling at potential customers is not the way to get business. I would not deal with Geico as a whole ever now due to this. I will be filing complaint a with the FTC.

I haven't had my car for 3 weeks due to repairs. I was told to pick my car up on 12/20 and the mechanic told me that there needs to be more repairs done but it has to be approved by Geico. Their hands are tied so now I have go even longer without my car. I call Nancy and she doesn't pick up. I've tried every number to call, no one picks up and once I finally did get a hold of someone they hung up on me. I have a right to know whats going on but I'm kept in the dark. I've been with Geico since I was 18 and I never had this experience and honestly I'm looking into a different car insurance.

Please do yourself a favor, and NEVER use this insurance company. A woman hit me from behind during a road rage incident. They paid her out 10k and dropped me. They interviewed my 3x on a recorded line, and took my statement. I was having surgery when they claimed they needed a 4th interview. Absolutely no new information was possible to give. They then lied and said the decision was made by an outside source. When I explained, after many dismissals, that they can reveal this “outside source” to me then, or later when my attorney contacts them, they finally admitted it was an in house decision. I can no longer get insurance from any company after they’ve paid out this embarrassingly poor and obviously false claim. Now I’m forced to get the atty general involved, and must take legal action.

GEICO is absolutely awful! I wouldn't recommend them to anyone. A few months back I was inquiring about a loyalty discount. The gentleman on the phone straight up lied to my face. He said, "It looks like, yes, you are due for a 5 year loyalty discount." He continued to tell me the date I would be eligible for it. It was a few days away. I asked him how much the discount would be. He said, "I can't relay that information, but call back on said date and it will be applied to your monthly payments." I said, "Great, thank you." So, I call back on that said date and ask them to apply the 5 year loyalty discount and the lady proceeds to say, "No such discount exists." I was beyond mad! How could you lie like that to a faithful customer! GEICO you are dirty and corrupt. After a recent traumatizin