John Pitre - State Farm Insurance Agent

In my experience, the service my family received from John Pitre and his team during the most difficult time of our lives was shockingly poor. After my mother passed in September, I notified John’s office immediately. I was told he would call me back—he never did. Over the following weeks, I repeatedly contacted his office for help with the required life-insurance paperwork. Each time, I was told John was “busy,” that someone would call me back, or that the staff “couldn’t make any promises.” No one offered condolences, and no one followed through with support. With no guidance from the agent who was supposed to assist us, I submitted the documents on my own. Ten days later, we received a letter addressed to my deceased mother claiming she owed money. When I called again, I was told—once

After my grandmother passed, our family immediately contacted John’s office for guidance on her life insurance claim. Despite repeated attempts over several weeks, we were met with delays, lack of follow-up, and a complete absence of support. Calls went unanswered, staff repeatedly told us John was “busy,” and we were given no clear guidance on what to do. Ultimately, we had to navigate the claims process on our own. During this time, we even received letters addressed to my grandmother regarding payments owed, which added unnecessary stress to an already emotional situation. When John finally contacted us after nearly a month, it was clear he had been unaware of my grandmother’s passing despite our repeated communications. While he eventually offered condolences, there was no acknowledgm

John Pitre State Farm is wonderful to work with! I have been with them for auto and home insurance for about 3 years. When ever I have a question or need to make changes I call Sel Pelligrinio and she takes care of it on the spot! She is truly one of the best insurance people I have ever worked with!

My family recently went through the loss of my mom, and our experience with her State Farm agent, John Pitre, was genuinely awful from start to finish. I’m writing this because people deserve to know what they might be walking into. When my mom passed in September, our family contacted John’s office the same day. She had been his client for over a decade. We weren’t expecting special treatment, just basic communication and guidance. Instead, we spent weeks being told John was “busy,” “not available,” or that someone would call us back. No one ever did. Not once. And not a single person in the office offered condolences. We made multiple calls and tried repeatedly to get clarity on the paperwork. Each time, the staff either gave vague answers or acted like even acknowledging our questions

Recently my Mother passed and we contacted the office of John Pitre for assistance with completing her insurance claim. Although we reported her passing promptly, we still sought guidance to ensure that all filed paperwork was correct. Numerous calls were made to Mr. Pitre’s office and each time his staff informed us that he couldn’t be reached and we would be called back. Despite our multiple attempts, we never received the expected contact from them. Ultimately, we submitted the required paperwork to initiate the claims process. After a month of no contact from the office, my Mother received mail stating her account was in default. Once again attempted to make contact with Mr. Pitre’s office and left yet another request to speak with him. Not long after, he did contact us and we eventua