John Moody - State Farm Insurance Agent

John truly sets the standard for what customer service should look like. From start to finish, he was incredibly prompt, responsive, and genuinely customer-centric. Even though my renters insurance policy is a small amount in the grand scheme of things, John treated it with the same care, urgency, and attention as if it were a major account. What stood out most is how he consistently went above and beyond—answering questions thoroughly, following up proactively, and making sure everything was handled smoothly without ever making it feel transactional. That level of effort speaks volumes about his ethics and integrity. It’s clear John truly cares about each and every customer, not just the policy. Highly recommend working with John if you want someone who is knowledgeable, trustworthy, an

I had a minor accident that was caused by a teenager trying to crossing 3 lanes of traffic and admits he didn't see me before we made contact. The claims adjuster said that it would be 85% the kid's fault and 15% my fault. I didn't think that made sense at all. I called John's office and talked to Phil about the situation. Him and the team agreed it didn't seem right. They were able to escalate my request and within a few days the adjuster called back and changed it to 100% liability to the teenager. I am 2000% happy with the quick and effective action taken by John Moody's team! That is the reason I have a SUV, motorcycle, disabilty, and home isurance through his agency!

John was incredibly informative and a straight shooter from start to finish. His knowledge made the process easy to understand, and I truly felt he had my best interests at heart. He even saved me money while providing better coverage.

I had called in for some help to get my premiums looked at for car insurance and then look at adding homeowners as well. Katie was helping me over the phone and then I went into the office and Tiffany helped me finish it all up. They made it very easy for me to switch my coverages and reduce my premiums! Thank you ladies for helping me through this process you made it simple and smooth!

Excellent service from start to finish. The team was professional, responsive, and made the entire process easy to understand. They took the time to find the best coverage for my needs at a great price. Highly recommend!