Joe Parks: Allstate Insurance

Contacted our agent (e-mail and phone call)to cancel our policy in July for an August cancellation because we found a better rate and it's been 5 months and it still isn't cancelled and our mortgage company is charging us for two policies. Spoke with chat support and they would cancel it but only backdated 30 days. Still didn't cancel. Asked again later that day and took to Twitter, shill not canceled. We just want our policy canceled and our money back but Allstate is holding us hostage. I’m about to chat with a lawyer and alert the FTC about them not canceling our policy.

I want to give a HUGE THANK YOU to Wes Partain from the Joe Parks Allstate Agency! Wes helped me with my car, home, and renters insurance, and the entire process could not have been smoother. He was incredibly knowledgeable, professional, and patient, and he went above and beyond to make sure I understood everything. The transition was absolutely seamless, Wes truly held my hand every step of the way. His top-tier communication and customer service made what could have been a stressful experience feel effortless. Thank you, Wes, for making this such a positive and stress-free experience!

Truly a Wonderful experience! Kasey is the ultimate professional in the insurance world. She's a great listener and can answer all questions with a smile. She also explains the process in down to earth terms so there is no misinterpretation. I'm lucky to have her on my tream! Thank you Kacey!!

Great encounter today with Brittni at Allstate. Very pleasant, professional, and efficient! Thanks for the help today. David

The experience was professional and the service outstanding. Was able to beat the rates I was paying, which I thought couldn't be done. GREAT NEWS!!!