J M Chapman Agency Inc American Family Insurance

Cindy, Jaime and the entire team are always extremely helpful, knowledgeable and caring in their approach and support of you. They have helped me through many easy and complex situations with the same level of expertise and kindness. If you are tired of feeling like a number or just a name on a list of clients and want a true partnership for your insurance needs - call the J M Chapman agency and switch today!

They have always been very responsive to all my needs and questions. They are very personable and easy to speak with and get along with. My agent is Jaimie Nakatsu and has never let me down, she is a wonderful agent and is always ready to help. The office staff is very pleasant and very welcoming when you go in as well. I am very thankful I found these place. Thanks for all you do Jay Chapman’s office!!! I really do appreciate you!!!!

Jaimie Nakatsu is amazing!!! She was very attentive, professional and kind! She was very efficient and responsive when giving me a quote to see if it would be best for me to switch insurance companies for my vehicle. Although I will not be switching companies at this time She made it a very easy and fast process! I can't thank her enough for her help and time! Please ensure she gets to see my compliments she deserves it and so much more! She is a keeper to the American Family Insurance company be sure to do your best to take good care of her as she definitely shows she takes good care of the company by taking such good care of her customers/clients! Thank you again Jaimie!!!!!

If I could give American Family Insurance, Jay Chapman’s Agency a 10 star review, hands down I would! The staff there is nothing short of perfect! I speak with Jaimie almost every time I have a question/issue and she always handles it with such professionalism and in a timely manner. Jaimie, Cindy, Chris, Will and Jay are always smiling, friendly and very knowledgeable. If your looking for awesome insurance coverage, I highly recommend calling Jay Chapman’s Agency! You won’t be disappointed!

The customer service, personalized service and information, and professional team at the JM Chapman Agency is the reason why I have been a loyal customer of American Family for 20+ years. The agency team is prompt, attentive, and always available to assist with my insurance questions and reviewing my plans. Cindy and Jaimie are an asset to the agency and are always willing to assist me over the phone and via email. I highly recommend this agency for your home and auto insurance needs.