Issac Smith American Family Insurance

Issac took care of my needs today. I have recommended him and his team to friends and they've experienced the same great level of service.

Shirley Dodson has been working in this office for several years. I have been a customer. She is absolutely wonderful to work with and a tremendous help in choosing the right coverages. I was a little nervous when Isaac Smith took over the office from the previous agent. The transition was very smooth And virtually nothing has changed. . The customer service here is top-tier. I would absolutely recommend the Isaac Smith agency of American Family to any friend or family member.

I’m not one to give a one-star review often especially to a small business unless deserved but I have given Issac MULTIPLE chances to make things right and after re-reading our emails back from May with another agent and still not receiving a refund I was promised from January I have decided to warn others against using him as an agent if given the opportunity. I moved to the Midwest early last year and my agent that I had previous was through American Family as well. I had the same agent prior for 10 years and LOVED HIM but he was not licensed in Missouri and Issac was the closest to my new address so I decided to transfer my policies to him. I had life insurance on myself & my fiance, renters and auto. After three months I received an email saying my life insurance had been canceled afte

We want to recognize Shirley Dodson who has assisted us for many years. She has consistently reached out to us regarding any changes or updates to our policy. Shirley very professional and knowledgeable. We appreciate the excellent service she has provided us over the years.

This has been my best experience with an insurance company. I’ve been with them for over two years, and they always help me get what I need, and get any problems taken care of. Maria has been great with helping me reduce my car Insurance premiums, getting better deals than what I’ve been quoted elsewhere. I would recommend anybody to use this agency if you want to save money and have great customer service.