Insurance Express Reviews

I had a wonderful experience today with Jacquelyn Gomez. She was on the phone for over 3 hours trying to re-instate my homeowner insurance after an escrow glitch. Even though it was a long process, she fought to make sure it was corrected. Thank you very much. We appreciate all you hard work in getting this issue resolved. I highly recommend this Company. She really went out of her way today for us. Thanks again!!

I’ve been an insurance express customer for many years and I just had the most pleasant experience with Ms Ruth Liptak. She handled all of my requests very efficiently and with such great professional energy. it was a real pleasure and I will be a customer for years to come.

Review for Ruth L., Insurance Agent Ruth L. went well beyond her duties as an insurance agent. She was extremely professional, patient, and pleasant to speak with on the phone. She took the time to explain everything clearly and made the entire process smooth and stress-free. I was very worried about my insurance renewal, but Ruth’s knowledge and calm approach made me feel completely confident and reassured. Thank you for your outstanding help—you truly made a difference.

Jacqueline was fantastic and went above and beyond to help resolve payment issues with my mortgage company and prevent the cancellation of my policy! I appreciate her willingness to stay on the phone until ALL the issues were corrected. Thanks, Jacqueline!

I am writing to formally recognize and commend Jacquelyn Gomez for the exceptional service she provided my Neice Michelle Galich. I had been going back and forth with my mortgage company regarding what they believed was a lapse in my homeowner’s insurance coverage. Despite providing documentation, there was confusion and misinterpretation of my policy, which caused significant frustration and stress. When I contacted Insurance Express, I had the pleasure of speaking with Jacquelyn. From the very beginning, she completely shifted my experience. She turned my frustration, anxiety, and anger into relief and gratitude through her professionalism, patience, and dedication. Jacquelyn went above and beyond by calling the mortgage company with me on the line and thoroughly explaining that my co