Gowen Aldridge Insurance Agency

Worst service. Front lady of Andy’s is so rude on top of that he over charges 3 times more on auto insurance than the actual company. On top of that I asked for him to search other companies for a better rate before knowing how much he was ripping me off he said I will get you something by the end of the week. After several months of trying to contact him and kept telling me he will send a new quote over or never in the office per his rude front lady. He was never working on it so I called someone else and saw how much he was ripping us off and the going rate. Now my parents notice he never renewed their homeowners insurance since 2022. And avoid there calls. This guy isn’t working and is a crooked as it gets. Go straight to the company’s like progressive yourself. He will rip you off.

I have been with this agency for a few years now and the customer service has always been lacking but this last issue was downright unethical. I called March 20th to inquire about adding my in-laws to my auto policy as we all reside in the same home. Keep in mind my in-laws also use this agency for their separate auto insurance policy. I was told, very abruptly that it wasn't possible because our names were not on their vehicles and they were not on ours, so we had no "interest" in their "property" as in their vehicles and they had no interest in ours. I was told they would check with underwriting for my insurance company and they would get back to me.. its now May 2. I've never heard back from them and am unable to get anyone on the phone. This sounded immensely inaccurate to me, so I did

Having driven for 50 years and having owned many, many homes, I've dealt with scores of insurance agents and Gowen has the worst. No respect for the client.

Lovely young lady helped me get car insurance with competitive pricing.

After playing phone tag for 2 weeks on home owners insurance with no results, i heard about another broker, which i called, received better coverage, near half the price, and it happened in just a couple hours, INSURE CAMDEN, give them a call, you'll be glad you did .