Gerald Gresham American Family Insurance

I can't say enough good things about Nicole Ness-Nelson at the Gerald Gresham Agency! She went above and beyond in helping my Mom with her insurance needs. Nicole took the time to explain every detail, ensuring we understood all of our options, and never once made us feel rushed. Her care and dedication truly set her apart from other agents we've worked with. She consistently goes out of her way to provide top-notch service, and we are incredibly grateful. If you're looking for someone who genuinely cares about her clients, I highly recommend Nicole!

We have been very happy with our switch to American Family. Nicole has been pleasant, knowledgeable, thorough and helpful. She brings a personal touch to the dry subject of insurance. We also feel that the coverage we have with AmFam is a good value.

We are throughly happy that we switched all our insurance to American Family, primarily because of Nicole Ness. She is very professional, knows her job inside and out, is always available when we have questions. She has helped us save a lot of money in premiums. She makes working with insurance companies welcoming and that is no easy task. Thank you Nicole!

Thanks to Jerry and his team over in Shorewood for helping me thoroughly understand my insurance policy!

I’m a bit of a stickler with particulars regarding my policy, Nicole answered every question, was very pleasant to deal with and quick to reply. Nicole & Gerald ensured that my policy had all the same coverage if not better. They saved me over $100 monthly by switching from State Farm. Even with a $250 deductible & a 26 yr old driver included on the policy. 5 starts in my book!