Frank Mercado: Allstate Insurance

I have been trying to contact this agency for months. I have called them, emailed them and stopped by at their office during their “open” times. I cannot get a hold of anyone and their office is always closed. Not sure what is going on, but I recommend you go to other agents.

Big thank you to Arianna in Frank’s office. I didn’t have an agent because I signed up for my All State policy online. I was having an issue with my auto policy and had spent hours on the phone with various departments through the corporate office. In desperation, I found a local agent - Frank - and Arianna answered the phone. She spent the time to get to the bottom of my issue and even called me the next day to let me know the issue was resolved. Very grateful!

Victor n Frank are always there to help you and always with a smile . Good work. Clients don’t leave your agency due to price but bad service. This agency has the best service. Keep up the good work.

Frank consistently meets my insurance needs and is always prompt and professional whenever I need him. I highly recommend Frank as your personal agent. He consistently goes above and beyond to service my policies.

Jill Leyva at Allstate has been providing excellent customer serve and going out of her way to help customers. In my situation, Jill was getting no as the answer. She kept raising the issue until she received a yes! Thank you Jill! I strongly believe Jill deserves a raise! God bless, Marc Burch