Fletcher & Company Insurance

I've been using Fletcher since it was Fletcher and Stein. The service was great back then and I used them for business and personal - and referred multiple people to them. Over the years the service starting slipping, but it was easier to continue using them than switch. This last year service has been terrible. It takes weeks to get a reply to email, and when you do it is full of excuses. I had a commercial policy that expired and I didn't receive a reminder or notice from the insurance company or my rep at Fletcher, and I have been trying to get returned calls or emails from Fletcher for weeks. It's my fault for not seeing the policy was expiring, but I expect more from the brokerage I've been with for most of a decade. Insurance brokers are a dime a dozen. Find one that wants an

This is very good company for insurance. Elaine returned my calls and complicated questions very quickly and was extremely helpful. Even though my situation is probably not something they can help with, Elaine took the time to do a lot of research and came back to me with some options. I hope to do more business with them in the future.

We have been using Fletcher Stein since we moved to the beaches in 2010. I guess you never realize the competency of someone you hire until something goes wrong. About a year ago we inquired Fletcher Stein on the amount of coverage we had and they recommended an extra rider which would provide more coverage for the external buildings on our property. Before hurricane Irma hit I called to confirm our coverage and was told we were covered. Knowing the insane hurricane deductible we have (over $8500) it made sense that everything was covered if anything happens. Irma hit and wiped out our fence and damaged one of the external buildings. The Insurance adjuster and examiner told us our fence and the external buildings we have insurance on, and the extra rider on, are excluded because it was a h

This team is wonderful and professional! John and Amanda are great to work with.

Wonderful company! Very professional and knowledgeable in the industry. Been doing business with them for 40 plus years.