Farmers Insurance - Jerry Jenkins

Jerry is by far the best insurance agent we have ever dealt with. He is knowledgeable, patient, thorough and QUICK to respond whenever I've had a question. He even returned my call while he was on vacation when we had storm damage to our house! He guided us through the next steps, told us what to ask, really calmed our nerves and took the uncertainty out of a terrible situation. I would recommend him for all insurance needs!

Natalie is a wonderful agent! Many times she has noticed a gap of coverage or overlap and emails me to let me know how to have a more ‘balanced’ account. I appreciate the personal feel she adds and every new term she has a suggestion of how I can either save money or take advantage of something-somehow. She has always taken care of me and is there to answer all questions with a thorough explanation. She is a stand out agent, just call her and ask about your particular situation and I’m sure you’ll agree.

Let me say all of my negative interactions have been with Natalie. I personally had to block her from my phone as telling her she keeps calling the wrong number for my husband isn't good enough. If you have questions, she will not answer you with a straight answer. She expects you to give her time to do things but if she wants information expect 3 emails in a row if you have not responded right away. If you have adult children, advocate for them, she was very rude to my son when he asked about his policy. I have the emails and also know that Jerry is now aware. I agree with my son, he doesn't pay to be treated with disrespect the way She did. Its sad that a young man, responded in a way more professional and polite manner than a seasoned customer service representative, or whatever he

Jerry and his team do a wonderful job! Jerry's communication is excellent and always available to answer questions. I highly recommend Jerry as an insurance agent to anyone who is looking for great coverages at a very affordable price. 10 stars!!!

In this day and age when customer service has flown out of the window, Jerry is a constant source of reliability. He will drop whatever he is doing to get you what you need. I was in route to Colorado when I realized that I did not have a copy of my car insurance. Within minutes Jerry emailed me a copy of my insurance with a friendly note to drive safely and enjoy my trip. Jerry has been my agent for over 25 years and handles all of my insurance needs. I highly recommend, Jerry Jenkins and Farmers Insurance! Kudos to Jerry and his team!!