Farm Bureau Insurance

I bought a cheap car to run errands around town and chose farm bureau because they were the cheapest. Mr Dillon insisted on coming to my house which he showed up at 7pm, where he happened to see my 18 year old son there helping us move furniture into our home. About a month later they start to hassle me about adding my son to the policy which I refused. They even lied to me and told me that the DMV had contacted them about it being unlawful to have an uninsured teenager with a license in our home. The DMV doesent contact them, they contact the DMV and my son has a different address anyway. About a month later they change my policy on their own after my final premium payment and renewed another 6 months at a much higher cost with my son on the policy. I emailed Dillon twice and emailed anot

Not one to make reviews, but I have never had so many issues working with a insurance company before. The first few months were seamless but after that, each month I was being charged more at one time, then recently double charged. This last month I decided to pay my bill early and then two days later they charged me again and refused to refund me.

One of their customers hit me, and I am having nothing but trouble getting this resolved. NO COMMUNICATION . They never call back or update. not to mention, I had to keep submitting my files in different forms. Update: I am not your customer. Your customer hit me. I was directed to your office since your customer is at that location.

They are always very helpful and friendly. We are very satisfied with Farm Bureau. Always dealt with FB and never had any problems. Always there for us. Home and auto insurance very good.

10/10 would recommend. Very friendly staff and very easy process. I'd recommend Mr. Ben Braud for any inquiries or assistance.