Farm Bureau Insurance

Gina Troutman at the Lenoir City office was professional, patient, and very helpful switching my Auto, Umbrella, Home, and Watercraft insurance from another company. Excellent rates and fantastic customer service. This was a lot of work and she made the process very easy.

I cannot say enough about my Farm Bureau Insurance agent, Gina Troutman. She is by far the best insurance agent I have ever worked with. Her intentional care, rapid response time, and true dedication to her clients set her apart in every way. Farm Bureau has earned a lifetime member in me. This is absolutely the best insurance company I’ve ever partnered with. Their customer service is exceptional, consistent, and genuinely focused on people—not policies. Gina makes the entire experience effortless and reassuring. I would highly recommend Gina and Farm Bureau to anyone and everyone looking for an insurance company they can trust.

Wonderful agency overall! Gina is my direct contact and she is amazing! Always quick to respond and update my policy when I add or drop a vehicle (which I often do). She constantly reviews my portfolio to ensure I'm insured, that my family and assets are protected, that our coverage is sufficient. She is truly a spectacular agent and doesn't just see me as another file- she truly cares about me and my family. If you're looking for an agent- contact Gina!

Gina Troutman is absolutely the best! She’s always so kind, patient, and quick to help anytime I have a question or need to make a change. I never feel rushed or confused — she explains everything so clearly and makes the whole process super easy. You can tell she truly cares about her clients and wants the best for them. I’m so thankful to have her as my agent and wouldn’t trust anyone else with my insurance!

Great service. The whole staff was super friendly. Dave Mason was very nice. He knew his stuff and we got better prices and coverage than two other insurance companies. Hometown people and a hometown feel.