Farm Bureau Financial Services: Matthew Flax

I've had many different insurance agents with several different companies and even spent a short time in the industry myself. Matt is by far the best agent I have had. He is extremely quick to respond to any question I have and is very knowledgeable in property coverage as well as the myriad of different life options available. While Matt doesn't have any control over the rates Farm Bureau changes he is always up to date on all the options I can utilize to save on those rates. I highly recommend Matt for your property and life insurance needs, if you are looking for a truly exceptional Agent to work with.

I will echo much of what other reviews have stated about Matt. Matt is knowledgeable and honorable. I have used Matt for about 15 years. He has always guided me with sound, easy to understand, advice. There are years that he has saved me quite a bit of money. There are other years that I have stayed with Farm Bureau solely because of Matt despite displeasures in premium increases. Matt has earned my confidence and trust. And in the end, I know he has my back and will do everything he can in my best interest. Thank you for all your years of service Matt!

Matt is the kind of insurance agent you want in your corner when things go sideways. His pricing is competitive, but what really sets him apart is his service. When my car was rear-ended, he was one of the first calls I made. He walked me step-by-step through the insurance process, made sure everything was handled properly, and even helped me recover diminished value on my vehicle — something most agents wouldn’t take the time to address. He went well beyond what’s expected. If you want someone proactive, knowledgeable, and truly advocating for you, Matt’s your guy. Highly recommend.

Love working and referring Matt Flax and his team! From the very beginning, they made the insurance process simple, clear, and stress-free. They took the time to explain all my options, answered every question with patience, and made sure I had the right coverage for my needs without feeling pressured. What stood out most was their responsiveness and genuine care — I always felt like a priority, not just a number. Finding someone trustworthy in insurance can be tough, but Matt went above and beyond to make sure I felt confident in my decisions. Highly recommend to anyone looking for a reliable, knowledgeable, and professional insurance agent!

Reasonable price the first year. Price went up significantly the second year so I went shopping elsewhere. Found like for like plan for a lower rate. Personally, I don't care for the Farm Bureau procedures where the national office calls you to set up an appointment to meet with the agent prior to your renewal. I feel the agent should be calling me directly if he truly wants my business.