Empire Insurance Services, LLC

Charles at Empire is wonderful! He helped me every step of that way. Was very informative, patient and kind. Went above and beyond to find me a lower rate then what was said. His customer service skills are spectacular!! I would absolutely recommend him. The experience was great. Thank you so much again!!

Boy am I glad I was able to do business with a real human being. Charles was outstanding with customer service and really listened to my concerns and made getting insurance easier than I could have imagined! Easy to talk to and great at his job. I will definitely be recommending Empire to anyone seeking vehicle insurance! 10/10

I heard about empire insurance services through a co worker! I had the luck and fortune to work with Charles who helped me find a better auto insurance rate! The process was simple from beginning to end and Charles was with me every step of the way answering any question I had! He responded back quickly through email/text when I had a question with a well thought out and thorough response! I can’t thank him enough for helping me through this process along with getting me an extremely better rate! I will definitely recommend him to family and friends when it comes to insurance moving forward!

I had an excellent experience working with Charles as my insurance agent. He helped me find the right coverage for both of my cars, with two drivers, and full comprehensive insurance. What stood out most was that Charles took the time to explain the differences between insurers and strategies—he wasn’t just trying to sell the most expensive option, but really focused on saving me money. Thanks to his expertise, I was able to cut my insurance cost in half. On top of that, he went the extra mile by calling Progressive himself to cancel my old policy, making the whole transition completely smooth and stress-free. Charles is attentive, knowledgeable, and truly puts his clients first. I hope more people get to benefit from his services the way I did. Thank you, Charles!

This insurance company is a life saver, starting with Alex and Terri. I do not know the other staff, but they are all good fruit from a great tree. I recommend them for all purposes. Home owners and car insurance. Their personalities and communication in service is top tier. Thank you so much EMPIRE INSURANCE. P.S THEY EVEN CALL TO REMIND YOU, THAT YOU ARE APPROACHING YOUR CANCELATION DATE SO YOU DONT GET CANCELLED. FOR PEOPLE WITH ALOT GOING FROM PARENTING TO BUSY WORK LIVES THAT IS MAJORR!!!!!