EMC Insurance Companies Headquarters

Poor service, pathetic communication, they do not respond to your claims , Claim num # Y00035324 remains unanswered despite submitting all evidence. The adjuster remains busy and elusive . Sent many reminders yet he chooses not to respond thinking the claim will go away on its own . Filing a formal complaint with state authorities.

Truly an unforgettable experience so far . Every step of the claims process was a new surprise—mostly involving delays, confusion, and the occasional lost paperwork. It takes a special kind of dedication to make injured workers feel even worse. If you’re into long waits, lack of communication, and feeling like a burden for needing help after an injury, this is the insurance provider for you!

Visited HQ not knowing what to expect. Arrived unannounced and my contact carved out time to visit with me for over an hour on his lunch time. Impressive facility and all who I came into contact with were quite professional.

Horrible. My child was struck by your client's vehicle back in September 2024 while coming home from school. Now Feb 2025 and STILL NO CORRESPONDENCE. Called the rep in charge EVERY WEEK with ZERO correspondence back. Sent emails, uploaded bills to the indicated email address, made phone calls that led to the rep's voicemail with no call back. Called your 800 number and got directed through your operator saying that the rep is online on Teams but yet doesn't answer the phone. I have no choice but to take legal action. What could have been done in a small payout in a timely manner is now going to cost EMC insurance tens of thousands which will raise the prices on other employers coverages. Totally unprofessional. Unethical. And most likely the review falling on deaf ears.

Please watch YouTube video " Call Rafael: Grandparents fed up with insurance claim after school bus hits granddaughters car " by FOX59 News before buying any policy from this pathetic company.