Ed Paton - State Farm Insurance Agent

We had a wonderful experience working with our insurance agent Dillon! He is incredibly patient and thorough, taking the time to explain every detail of our car and home insurance during our renewal review. He never pressured us into new offerings and made sure we fully understood our options. Beyond his professionalism, he’s genuinely pleasant and easy to talk to—he even shared stories about his family, which made us feel very comfortable. We truly appreciated how approachable and knowledgeable he is, and it made the whole process smooth and enjoyable. Highly recommend!

I’ve been with State Farm for quite some time, and they have consistently gone above and beyond to meet my needs. Their prompt responses and excellent customer service have made every interaction smooth and stress‑free. A special thank‑you to Dillon Long — you inspired this review and have proven to be a tremendous asset to State Farm. Kudos to the entire team for your years of outstanding, exemplary service. I truly appreciate your commitment to your clients.

After receiving a sharp increase in our USAA homeowners' renewal policy, I performed an online portal analysis through your company's website for a comparison rate. Once the online audit was completed I was instructed to contact your office directly for a quote. The associate who answered my call was extremely kind and professional; she transferred me to Eric Elder. Erik is extremely knowledgeable; he accessed our information in the portal and quickly discussed our homes parameters and was able to lock us in with coverage we need. Erik further discussed discounts available for us if we were to transfer our automobiles coverage. In the last 18 years we had only insured our autos through USAA. Thanks to Erik, as of today, we have fully switched all of our insurance needs over to your bra

I’ve been with Ed Paton’s office for 8 years now, and they’ve always provided the best customer service. My recent experience adding another vehicle to my insurance plan was no exception—Eric and Jess made the process quick, easy, and stress-free. They walked me through every step, ensured I was saving the most money without sacrificing coverage, and were incredibly knowledgeable and friendly throughout. I highly recommend Eric, Jess, and the entire Ed Paton team for anyone looking for top-notch service!

Jessica at Ed Paton State Farm Insurance was truly a pleasure to work with. She was patient, easy to talk to, and took the time to walk me through everything without making it feel rushed or overwhelming. I really appreciated how responsive she was and how clearly she explained my options. It made the whole process feel simple and comfortable. I’m very glad I worked with Jessica and would highly recommend her to anyone looking for someone they can trust.