Direct Auto Insurance

Make sure to get all the add ons for Full Coverage to make sure everything is covered. That’s my advice as a customer. If you have any questions ask for Suzanna, she helped me with the best rate in town. Thank you Suzanna for being an expert and a complete professional.

Angela was polite and helpful in getting me insured. I will definitely recommend to family and friends. Very pleasant experience and quick. Thank you Angela

Ms Susanna Ochoa was such an amazing blessing! She took her time with me and went through each detail and questions I had, making sure I understood everything on her side that she was selecting for me for my auto quote. I had talked to multiple providers before her, but she was able to give me the best advice and rate so far, and explained everything in a way I could understand, and she never seemed frustrated or annoyed with the multiple clarifications and/or repetitive questions I had. She was so sweet and helpful, will definitely be reaching back out to her if I have any further questions ! Thank you again ms Susanna

Danielle Herrera at Direct Auto Insurance was truly a pleasure to work with. She was incredibly patient as we worked through our questions and made sure we understood every detail of the process. Her polite and compassionate attitude made a stressful situation much easier to handle. Danielle went above and beyond to ensure we felt supported and taken care of—thank you for your outstanding service!

I had a great experience with the call center agent who assisted me with a system issue on my account. They were courteous, knowledgeable, and efficient throughout the entire process. Not only did they listen carefully to my concerns, but they also took quick and effective action to resolve the problem. I truly appreciated their patience and professionalism, and I'm grateful for their help in getting everything back on track. Outstanding customer service! Angela 🦋 |Agent|BU2515