Direct Auto Insurance

I had an amazing experience at Direct Auto in Portsmouth! The staff was incredibly friendly and knowledgeable, making the whole process smooth and stress-free. They took the time to walk me through all my options, ensuring I got the best coverage at a great price. I felt truly valued as a customer, and they answered all my questions with patience and clarity. I highly recommend this location for anyone in need of reliable, affordable auto insurance. Thanks to the team for their outstanding service!

Mildred and Latanya aren’t just insurance agents — they’re your neighbors, and they truly care about helping you protect what matters most.They’ll take the time to listen, explain your options, and find what works best for you. Real people. Real care. Real savings. Thank you, Mildred & Latanya!!

Was very easy to not only get a quote but also setting up my new policy. The rate was the best one I’d gotten after calling around to multiple different companies. And the representative was extremely helpful and very pleasant.

I want to say thank you so much to Mildred! She was understanding and helped me get a policy in place that fit my budget. She was very personable and courteous. I would recommend going to Mildred to find a policy for you!

I had the opportunity to speak with your employee, Katelyn, about changing my insurance policy. She was very thorough and very courteous. She definitely knows her insurance stuff and for that I am grateful. She saved me money and that makes Direct my go to for insurance. Excellent customer service!! I highly recommend you give Katelyn a call at the Towne Point Road location in Portsmouth, VA. You won't be disappointed, you'll be glad you did. Who doesn't love saving money?