Corey Jones - State Farm Insurance Agent

We have been customers of Corey Jones State Farm for many years and we always had excellent personalized service. This all changed in the last few months when we had a new agent assigned to our policy. This agent was unprofessional and unresponsive. We needed to make some changes to my daughter's auto insurance policy. After the initial phone call, that was weeks before her current policy expired, we walked our new agent through what was needed. We thought everything was setup but we never received any documentation. We had to follow up with our new agent multiple times because the agent never followed through and started the policy. To make matters worse, every time we talked with this agent it was like the first time we ever talked. The agent had no notes or any idea about what w

Once we were linked to Jen P at this office, we finally had someone to "bridge the gap" for us and be our liaison to underwriting regarding our roof that they insisted needed to be replaced. She was sensitive, understanding, and attentive to our situation and instrumental in getting our homeowner's coverage reinstated after the replacement was done.

I received a terrible service. Two weeks ago I sent an email because the monthly payment of my policy increased by 100%!!! No one responded to my emails and when I called, they told me they would review my policy and call me back a never happened. On my last call they told me they wouldn't make any changes because canceling a car insurance policy changed my premium. However I never received any notification about the premium change, no one explained it to me, and they didn't honor the contract I received when I signed up. Honestly not only is State Farm insurance very expensive, but you also don't receive good service

I’ve been a client at Corey Jones State Farm for a while now, and they are outstanding - both professionally and personally!! Corey, Tom, and Helen make every interaction feel welcoming and seamless. Their genuine care and expertise set them apart, and I’ve confidently recommended them to numerous friends and family. I truly believe they offer the best service out there. If you’re looking to save on Home, Auto, and/or Life insurance, I can almost guarantee they’ll beat your current rates. Visit them today - you won’t regret it!! They’ve saved me a lot of money, and I know they can do the same for you!!

I had a great experience with Corey Jones State Farm! From the moment I reached out, the team was friendly, professional, and genuinely interested in helping me find the best coverage. They took the time to explain my options, answered all my questions with patience, and made the entire process smooth and stress-free. Corey and his team clearly care about their clients and the community they serve. It’s rare to find this level of personal attention and integrity in the insurance world. Highly recommend them for anyone looking for auto, home, life, or any insurance needs!