Connie Matthews - State Farm Insurance Agent

I’ve had a fantastic experience working with Connie Matthews and her team. They are incredibly professional, responsive, and took the time to explain all my coverage options clearly. It’s a relief to work with an agent who genuinely cares about their clients' peace of mind. Highly recommend!

My current auto insurance keeps going up at renewal time. I decided to look around for a better rate. My first call was to Connie Matthews State Farm Insurance. I spoke with Jasmine and told her my situation. She was very polite and understanding. In a matter of minutes, she gave me a quote and had emailed me as well. I was amazed! I will be saving $33 monthly. Needless to say, this was the only call I had to make to find a better rate. I asked her how and when do I make the change and she said she would help me with that. She put me in her calendar to call back so that my new policy will take effect Dec 2025. How efficient! I am a senior citizen and sometimes get things mixed up, so I greatly appreciate her time to help me. Jasmine is very knowledgeable and made me feel very confident

Connie and her team truly go above and beyond for their customers. The level of care, knowledge, and professionalism she brings to every interaction is unmatched. She takes the time to explain coverages in a way that actually makes sense and genuinely wants what’s best for each family she works with. The office is welcoming, the energy is positive, and you can tell she’s built something special here in O’Fallon. Highly recommend Connie Matthews State Farm to anyone looking for an agent who cares!

It is so refreshing to know when you make a phone call you are going to get a live human being. Not only a live human but someone who is eager to offer excellent customer service. That is exactly what you will get At Connie Matthews State Farm. Very professional and A great team of people. I highly recommend.

I’ve had a great experience working with Jasmine and the team at State Farm. They’re professional, knowledgeable, and truly care about their clients. Any time I’ve had a question, they’ve been quick to respond and patient in explaining my options. It’s clear they take pride in providing reliable coverage and excellent customer service. Highly recommend!