Coastal Shield Insurance

Wilmington, NC · Insurance agency

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Wilmington
#14
of 91 insurance agents
City Percentile
49%
rating percentile
Address
Coastal Shield Insurance, 2001 Castle Hayne Rd, Wilmington, NC 28401
Phone
(910) 427-5883
Website
coastalshieldins.com/?utm_campaign=gmb
Status
Closed · Opens 8:30 AM Mon

Coastal Shield Insurance is an insurance agent located in Wilmington, NC. It is one of 91 insurance agents listed in Wilmington. Its 4.9-star rating is above the Wilmington city average of 4.6 stars. It ranks #14 of 91 insurance agents in Wilmington. There are 7 photos associated with this location.

About Coastal Shield Insurance

Coastal Shield Insurance is your trusted, local insurance partner in Wilmington, North Carolina. We're dedicated to providing personalized and comprehensive insurance solutions tailored to the unique needs of individuals, families, and businesses... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 Andrew “Drew” Lemacks · Feb 2026

Recently I learned that the owner of Coastal Shield Insurance created a company policy that may be violating PCI/PII laws by mandating herself, and her employees transmit client information to consumer ChatGPT OpenAI models to draft emails and documents. This information can be, and likely is, used by OpenAI and their partners to train future models. I would not recommend this agency as they may be willing to expose their clients personal information for convenience. We have since moved our policies to a new, more transparent and legally sound agency.

★★★★★ 5.0 Bennie Woods · Mar 2026

What a great experience, Mande is very knowledgeable and helpfuful. She was very patient and looked out for me. The rates saved me money and the insurance coverage was better than I had. I am very pleased.

★★★★★ 5.0 Sarah White · Feb 2026

I worked with agent Mande, and she was an absolute pleasure to speak with. She was very pleasant throughout our interaction. Her attitude and communication made the process so much smoother. I truly appreciated her kindness.

★★★★★ 5.0 CD Boz · Nov 2025

The customer service at Coastal Shield is top notch. I am extremely comfortable with them handling my insurance needs. Most recently I had the pleasure of working with Brian A. He was very professional, personable, and proactive. If Brian wasn't available, the other service representatives stepped up to assist, in this case Michael helped out as well. It is a pleasure working with them, and I would highly recommend.

★★★★★ 5.0 Bonnie Smith · Jan 2026

Finally an Insurance Agency that is quick with a quote and getting you insured. It was such an easy process with Mande. She asked all the right questions, added all the discounts, and provided me with a great rate for Homeowners Insurance.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.