Carrie Franks Insurance Agency: Allstate Insurance

The people at this branch are awesome, and very friendly. And they have great service.

I was buying a mobile home and needed to get it covered to be able to close. Miranda jumped right on it even getting a lot of it done through text and email. I discount for moving my auto was great too. To me though, it was the personal service through out the process.

Miranda was beyond helpful! My previous policy with a different company was badly inadequate. Miranda reviewed it and, brought all discrepancies to my attention, increased our coverage to actually cover anything that could happen, and my price was $16 less than my previous policy. Highly recommend!!

Friendly and fast service. Maranda made switching companies so easy. She made everything easy to understand and answered all of our questions. Also, she was able to find us better coverage for cheaper! Convenient location near H‑E‑B in Port Arthur. Highly recommend her and Allstate.

I have been with this Allstate agency for 41 years. It was owned by Peggy Nash and then Craig Rankin. And even though the ownership has changed names, the customer service and the employees I have dealt with have always been top notch. The good culture and ways of doing business has been consistent through the years!