Brittany Monsour - State Farm Insurance Agent

I had an excellent experience working with Allie [sp?] at State Farm. From start to finish, she was professional, knowledgeable, and incredibly responsive. She took the time to explain my coverage options clearly, answered all of my questions with patience, and made sure I fully understood my policy instead of rushing me through the process. What really stood out was Allie’s attention to detail and her willingness to go above and beyond to make sure everything was handled correctly. She was easy to reach, followed up promptly, and made what can often be a stressful or confusing process feel simple and straightforward. If you’re looking for someone who genuinely cares about helping you protect what matters and provides top-tier customer service, I highly recommend Allie at State Farm. She

I spend a lot of time off the grid - camping, hiking, wheeling and I don’t have patience for things that don’t work. This agency does. Solid office to work with. They are reliable and straightforward. People know their stuff here and make sure you’re covered for literally EVERYTHING. So if you want dependable, prepared, and build to last, this is the office i recommend. Shout out to Brittany, TJ and Miss Paola. Y’all doing it right for us folk.

I have been very happy with my interactions with this office over the years. Most recently I had a helpful conversation with Aly who provided information and suggestions on how to best update our insurance.

Working with this State Farm has been by far the most difficult. I called in asking questions about my bill . I was told no everything is fine you’re all good. My bill amount can’t getting high and high ever billing state with no real explanation. The representative I spoke with named TJ gave me false information multiple time . When I called out the fact that he was giving me false information I was told he has heard us in billing tell this to other customers so he was trying to fill in . Even though the questions I was asking wasn’t within his department and he should’ve gotten me over to the correct department. I have recorded conversations with TJ while he was giving me the incorrect information. It got so bad I had to even record my conversation with the person in billing because I wa

We love Brittany.. She such an asset for State Farm. She has great customer service and is great to work with. She explains everything in detail with you. She has a great personality and makes you feel comfortable with her. We are so happy we found her.