Brightway Insurance, The Pihl Agency

Jacksonville, FL · Home insurance agency

Rating
5.0/5
★★★★★ 5.0
Reviews
20
Rank in Jacksonville
#10
of 272 insurance agents
City Percentile
78%
rating percentile
Address
Brightway Insurance, The Pihl Agency, 3003 Claire Ln Suite 401, Jacksonville, FL 32223
Phone
(904) 262-2886
Website
www.brightwayjax.com

Brightway Insurance, The Pihl Agency is an insurance agent located in Jacksonville, FL. It is one of 272 insurance agents listed in Jacksonville. Its 5.0-star rating is above the Jacksonville city average of 4.4 stars. It ranks #10 of 272 insurance agents in Jacksonville. There is 1 photo associated with this location.

About Brightway Insurance, The Pihl Agency

We are a premier independent insurance agency specializing in Home and Auto Insurance. We represent dozens of companies and many times can find the best coverage at the best price.

Customer Reviews

★★★★★ 5.0 Wade Hosseini · Feb 2026

I can’t say enough great things about The Pihl Insurance Agency. From the very beginning, their team was professional, responsive, and genuinely focused on finding the best coverage for my needs—not just selling a policy. They took the time to explain my options clearly, answered all of my questions, and made the entire process simple and stress-free. It’s refreshing to work with an agency that truly prioritizes customer service and follows through on what they promise. If you’re looking for knowledgeable, reliable, and trustworthy insurance professionals, I highly recommend The Pihl Insurance Agency. Five stars all the way!

★★★★★ 5.0 Ed Sudo · Aug 2025

Josh is AMAZING! He helped us after hours with an insurance crisis for our home. Without his swift action we would have been without insurance. He’s a pleasure to work with - always friendly and willing to help. We’ve been with him for years and he never disappoints!

★★★★★ 5.0 Merrick Kelly · Aug 2025

I had the very best experience working with Josh Hichs. I have worked with him for several years now and from the very beginning, he was professional, responsive, and incredibly knowledgeable about all the insurance options available. He took the time to explain everything clearly, answered all my questions patiently, and made sure I got the best coverage for my needs.

★★★★★ 5.0 Anthony Timlin · Jul 2025

Prompt in returning calls and emails, with information that progresses decision-making, Josh handles your insurance needs with enthusiasm and ease. I had auto insurance for 10 years with another company and never spoke to the same person twice in that time. Needless to say, I was just another person/number, being pushed through. Brightway now handles my auto and home insurance. They have responded to my meticulous needs and I would recommend you give them a call for insurance needs.

★★★★★ 5.0 Mitchel DuMond · Aug 2025

If you like overpaying for insurance... then don't call these guys! Josh is great and shopped the best quote for me saving me over 1k a year on my homeowners / flood insurance policy. 10/10

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Home insurance agencyAuto insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.