Bobby Fuller - State Farm Insurance Agent

This Agent went above and beyond for our family during hurricane Helen. Susan was a delight from start to finish. Corporate Statefarm gave us a hard time with the hurricane damage just like everybody else in the community. Once we reach out to our local Statefarm agent. The rest was history I can’t speak for everyone else but Bobby and Susan stuck with my family from the most stressful times ever. They told us don’t worry about anything there team in house was take care of it and yes they were correct! We were shock to see the outcome but at the end I feel like we came out on top. Now our home is complete thanks to Susan and Bobby. Thank You, Robert Phan

I don't know how these people sleep at night. My mother has had her auto and home owners insurance with State Farm for 40 years and has never filed a claim of any kind. On September 3rd she walked into her bathroom and noticed the flooring felt unusual. She called Ben Franklin plumbing and they came out that day. The plumber told her the floor was not safe and recommended a restoration company to call, she called ACC restoration and the owner sent guys out that afternoon. They proceeded to take up the toilet and put tear the flooring out. The owner of the restoration company advised her to call her insurance company and file a claim which she did. Insurance company requested a copy of the plumbers report and pictures which were provided. We heard nothing for several days and when we called

Exceptional customer service. Ms. Susan is AMAZING!! She is the sweetest soul. Always taking care of any question we may have and getting back to me quickly. 10/10 recommend this place.

We have a claim since June 14 not once has he called to see if we are okay or to check on us! We will be changing insurance. Very disappointed. Our car was stolen. It’s been almost a month.

Susan and Casey are both very good at their jobs. They got above and beyond. Susan helped me submit insurance through another company over to the dmv to clear my license. There was a discrepancy that the dmv couldn’t figure out (not surprised). Susan stepped in and figured out what it was and submitted everything properly. Thank you Susan and Casey!