Bankers Life

A representative from this company showed up at my home completely unannounced and uninvited. When no one answered the front door, they took it upon themselves to walk BEHIND THE HOUSE to the back door as well. No business card, no brochure — just left a sticky note that read “Looks like I missed you!,” along with a phone number that leads to a voicemail with no identifying information. I had to do my own digging just to figure out who this was. Is this seriously how you train your employees to operate? This behavior is not just unprofessional — it's borderline invasive. Do better!

If I could give this company zero stars, I would. I've never been so disgusted with a company in my life. I have a Hospital Indemnity Rider with them that pays me if I have to be admitted to the hospital. I was hospitalized at the end of March and it is now mid-August and I haven't received payment. They have given me excuse after excuse; my agent hasn't been very pro-active so I am now forced to deal with their claims department myself. My relationship with this company has been nothing short of a nightmare.