Amy Burman: Allstate Insurance

I have used Allstate for over 30 years and always have been satisfied till I was involved in a 3 car wreck that I was not at fault and my car was totaled and I did receive a payment for my car which was low. It’s over three months and not one hospital bill or Dr Bill has been paid. Nor any compensation for my injury’s or weeks of recovery. The sad thing is all three parties involved in this wreck has Allstate but different agencies. I have to fight to get what I am deserve from my own insurance that supposed to be taking care of me.

Margie has been absolutely wonderful. I was dealing with a accident that was the other parties fault. Their insurance company was horrible to deal with and their customer service rating would be a "2" . Margie was very helpful and i referred my son to her for his insurance needs.

Allstate is a cut rate insurance scheme. I don't know how the Insurance Commissioner lets them stay in business. Their customer service is wonderful until you need them. I was recommended by a friend to use this office. I have never met my agent. A tree fell on my house a few weeks ago and it took an adjuster a week and a half to come look at the damages. To add insult to injury they have a clause in my policy that ups my deductible if damage is due to wind storm or hale. They gave me a quarter of the amount it will take to fix my home. It will not be made whole. Also, I had a small claim in a parking lot and they doubled my premium. Before these two claims I had never had a claim. They are fantastic until you need them then you turn into a Liberty Mutual commercial. Uncovered and overcha

The quick response from Megan Baxter to get our new car add to our policy was great! She never lets us down when it comes to customer service and providing us the information we need. She is always looking for ways to help us save.Thank you Megan!

I bought insurance for 1 year on a 4 wheeler and paid upfront around $415.00. I’m in the military and deployed to the Middle East. I just got back from deployment and I now have a credit collection company calling me and saying I owe $39 for a uninsured motorist fee. They never bothered to pick up the phone and trying leaving a message or anything. Would not recommend them and they obviously do not support the military from what I can see