Alfa Insurance - Kelley Agency

We have been using Josh ever since he first joined the Alpha team. It’s really comforting to know that all we need to do is pick up the phone and call, or send an email and in no time, he will get right back to us if we aren’t able to reach him at the time of need. If you need to sit down with him periodically and go over your coverage or anything else, he’ll make time for you. When I’m asked who we use for our insurance needs, I’m happy to say, Josh Bagby. If they don’t call, they’re missing out on great personal service.

I have been with The Bagby Agency for over 5 years now. When purchasing my first home last year he not only got me the best quote around, but was there to answer any questions I had throughout the process. To Josh and his team you are not just another policy number. He is passionate about providing exceptional service and having strong customer relationships. I look forward to doing business with them for many more years to come.

Josh has been taking care of our insurance needs for 4 years now. Their prices are competitive, and he and his staff are knowledgeable, personable, and always follow up and return calls. That is probably the biggest factor as to why we love him and will continue to be Alfa customers in the future.

I want to thank Alfa Insurance as a whole, for their incredible staff and customer service. But especially wanted to give Ms Cheri big shout outs! She was so cheerful and professional and made my experience a wonderful delight. I am big on great customer service and will refer more people to her, just like someone did with me. Thank you!

Josh and his staff are very knowledgeable and have always been very responsive to any question or need I have had. Their pricing has been better than competitive on any type of insurance that I have asked them to quote. Most of all they are just so nice and pleasant to work with. I never dread calling in. I always have a smile on my face before I end the call. I recommend them to my friends and family without hesitation.