AAA - Cary Towne Center

We had our son's vehicle towed to this location. Right out of the gate they insisted on a $150 diagnostic fee. They came back with almost $1,300 for basically a heater hose replacement. We paid to have the car towed about a mile and a half away to another company that fixed the car for less than half the price. I would recommend anyone wanting a reasonably priced repair go somewhere else.

Joe was a great associate! He was kind, welcoming, and patient when I had questions. He explained everything to help me understand my services and suggestions for future work. The service was efficient and he made the experience positive.

Joe was amazing and gave me a lot of information to help out my car! He gave me a lot of insight and made my first visit to this location very welcoming! I definitely will be back

A Yelp Elite friend shared her excellent experiences with the Glenwood location. I decided to give the Cary AAA a try. I can now confidently say I recommend AAA Auto Car. I have been extremely pleased with services I received at this location on multiple times. I've had a full synthetic oil change and they handled a few major concerns I had and my vehicle is running smoother. Owning a vehicle comes with regular maintenance and I'm glad I can trust AAA with my vehicle needs in these last couple months. They alleviated a lot of stress. I've previously been a dedicated Toyota or Firestone customer. I've had AAA membership for over a decade and I wish I had given them a try sooner.

Where is the reliability? I walk in to get a passport photo at 11 AM on a Saturday and I’m told “Sean isn’t here today but he’ll be back Monday”! That doesn’t help me at all and your hours say that you’re open and you provide passport services, But I guess that’s not actually true?? Why don’t you have to do what you advertise that you do. Is Sean the only one in the building that knows how to work the camera? How about cross training other people so that if Sean is not available someone else would be able to help? You advertise that you provide the service and then at your own whim you do not. Why can’t you be reliable and do what you say you do on your website?