Willoughby Insurance

Buffalo, NY · Auto insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Buffalo
#14
of 91 insurance agents
City Percentile
63%
rating percentile
Address
Willoughby Insurance, 1523 Main St, Buffalo, NY 14209
Phone
(716) 885-8100
Website
www.willoughbyinsurance.com
Status
Closed · Opens 9 AM Sat

Willoughby Insurance is an insurance agent located in Buffalo, NY. It is one of 91 insurance agents listed in Buffalo. Its 4.8-star rating is above the Buffalo city average of 4.2 stars. It ranks #14 of 91 insurance agents in Buffalo. There are 10 photos associated with this location.

About Willoughby Insurance

The Willoughby team is committed to providing our clients with the highest quality insurance services combined with the lowest rates available in all of Western New York. Our outstanding insurance agents will work with you one on one to ensure that... More

Hours

Friday7 AM–7 PM

Customer Reviews

★★★★★ 5.0 Micheline Militello · Feb 2026

Mateo was very pleasant and nice to work with. He got me an auto quote quickly and it was a smooth process from start to finish. I have already told my family and friends how much Mateo saved me and to call Willoughby!! Cole was also great and happy to answer any other questions I had. I am very satisfied with my experience, thank you!

★★★★★ 5.0 Dylan Sentz · Feb 2026

I had a great experience with Willoughby Insurance. The staff was extremely helpful, patient, and actually took the time to explain everything in a way that made sense instead of rushing me. They worked hard to find the best coverage for my situation and made the whole process way less stressful than I expected. Communication was quick, professional, and friendly, and I felt like they genuinely cared about helping me — not just selling a policy. I’d definitely recommend Willoughby Insurance to anyone looking for reliable service and people who actually have your back.

★★★★★ 5.0 Chris Ventura · Feb 2026

Emily was great she walked me through everything over the phone and got myself a great quote on auto insurance. She saved me $900/year! Thanks Willoughby!

★★★★★ 5.0 Roberta Newbern · Feb 2026

This is NOT Roberta Newbern. Mr. Marcus was very pleasant and professional. He got us a quote that was best for my husband and I. Thank you so much for your expertise. He deserves a raise. Mrs. L. Newbern

★★★★★ 5.0 Jordan Hollingsworth · Feb 2026

Mateo Perez was a great help ! He Help me find the best rate for my vehicle. I was supposed to get insured at the end of the month and I end up getting insured today thanks to the efficiency of Mr.Perez. I would highly recommend bringing All car business to him personally !!

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Auto insurance agencyHome insurance agencyInsurance agencyLife insurance agencyMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.