William Fitzgerald: Allstate Insurance

I have worked with Bill Fitzgerald for several decades now. He is efficient, knowledgeable and reliable about all sorts of insurance topics. He has always made life easier. Moreover, when I have had (just a few) claims, Allstate has been convenient and easy to deal with.

Excellent service. For example, one time when my car battery died, Bill drove to my location to help recharge my battery. My family has been with Bill for decades and we've always had a great experience.

Bill Fitzgerald and his team are top notch! They go above and beyond on even the smallest of issues, and this service is much appreciated. I love that they answer the phone in person. They take time to listen and take time to consider responses.

This company and broker suck. We had a flood in our house. It took five days before the adjuster showed up. They sent a company called Crystal Remediation come and ripped out two out of ten ruined cupboards and pulled the floor up, exposing clearly moldy boards. When I called Bill Fitzgerald to inquire about the situation and how in taking the cheapest way out to fix the problem ended up exposing us to mold and creating many more thousands of dollars in damage, he cut me off and hung up on me. Anthony from Crystal basically told us it was our tough luck that their is exposed mold in our house now and in the air because Bill and All State would only pay for the minimal amount of corrective action. Our boiler, well and electrical panel were also soaked and these clowns never even took a lo

Bill is very professional and knowledgable. He always keeps client's interest in mind and serves the client well.