Tony Pope - State Farm Insurance Agent

I would like to COMEND, Thelma Demarest. For her pleasant open professionalism in my hour of need . I'm along time customer who experienced severely mistreated buy her Co worker insulted me .I thought to change carriers, thanks to Mrs. Demarest I'm still on board. Despite how poorly her associate represented the company on my initial phone call. So 5 stars are possible to achieve, However my initial phone call to the representative I'll Have to offer 2 thumbs down rating to be clear!! Thank you state farm for this opportunity to share.

Every time I call with anything I need, from policy changes to general questions, Susan is always pleasant to work with and so are any other staff that I’ve had the pleasure of talking with when I wasn’t able to speak with Susan. Everyone has always been very helpful and efficient. Always so nice and kind and they always get back to me within a timely manner. I am also very pleased with all of the quotes they have given me and recommend them to any of my friends and family members. Thank you so much for the excellent customer service every single time! Tony Pope’s office is very professional, kind and go out of their way to help you.

I had my first claim the day before Thanksgiving. Wow my State Farm agent responded to me quickly and started my claim rolling. My belief on insurance in your experience is only as good as your agent. Call State Farm in Mt Pleasant and ask for Thelma Demarest. Everyone one I have spoken to in that office has been professional and very helpful.

Susan was so helpful. She made adding my renter's insurance to my car insurance seamless. I would recommend dealing with Susan for any of my insurance needs.

Susan at Tony Pope's office has been wonderful in assisting me with my insurance needs. Her communication has been excellent and timely and she's been patient and gracious with all of my follow-up questions!