Tony Hefner - State Farm Insurance Agent

Charlotte, NC · Insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Charlotte
#32
of 262 insurance agents
City Percentile
57%
rating percentile
Address
Tony Hefner - State Farm Insurance Agent, 10226 Couloak Dr STE 200, Charlotte, NC 28216
Phone
(704) 714-1494
Website
tonyhefner.com

Tony Hefner - State Farm Insurance Agent is an insurance agent located in Charlotte, NC. It is one of 262 insurance agents listed in Charlotte. Its 4.8-star rating is above the Charlotte city average of 4.3 stars. There are 10 photos associated with this location.

About Tony Hefner - State Farm Insurance Agent

We focus on Auto Insurance, Home Insurance and Life Insurance throughout the Charlotte, NC area including Ballantyne, Myers Park, SouthPark, Weddington, Waxhaw, Mt. Island & Lake Norman. In a world that is ever-changing and busy, it is our aim to... More

Customer Reviews

★★★★★ 5.0 Adam Valdez · Feb 2026

Tony Hefner runs a wonderful operation. He’s an outstanding agent and person. His professionalism, sincerity, and deep knowledge make every interaction easy and reassuring. What truly sets Tony apart is the way his entire staff reflects his leadership—friendly, attentive, and genuinely committed to helping clients. Whether answering questions, explaining options, or guiding you through a claim, Tony and his team deliver customer service that feels personal and trustworthy. It’s rare to find an office where you feel this supported, but Tony makes it the standard. I highly recommend him to anyone seeking reliable, caring insurance guidance.

★★★★★ 5.0 Sandra Mansfield · Feb 2026

Was looking for a more reasonable rate on my home insurance. Jurgen called me back with a fair quote and explained everything to me in plain English where I understood it. He was Very professional and polite, and helped me understand what type of insurance I was getting for the money. Needless to say he was a pleasure to work with so I went with this company. I’m also considering changing my dad’s insurance also. I take care of my elderly father and handle all his business.

★★★★★ 5.0 Gaye Phillips · Feb 2026

After my insurance rates increased, I reached out to State Farm and was more than pleased with their rates. The transition from my old insurance carrier to State Farm was effortless due to the help of agent Nick Dennis. He was pleasant, answered all of my questions and kept me abreast of what I needed to do on my end which was minimal. I highly recommend this agency for your insurance in the future!

★★★★★ 5.0 Michael Castellucci · Dec 2025

Tony Hefner and his associate Riley assisted me with getting a joint homeowners and auto insurance policy during the purchase of my new townhouse. As a new homeowner, I didn't know what to expect, and they put me at ease, as they were both very professional and courteous with all the service they provided me. They also provided a great value as they got me an auto policy to replace the one I have with GEICO for the exact same monthly premium but with even more coverage and a lower deductible than what I have now. And my home policy provides all the coverage I need at a better price than what everyone else was offering. I want to thank Tony and Riley for their outstanding customer service, their patience and their kindness as they walked me through this entire process! I look forward to b

★★★★★ 5.0 Rezkiz · Feb 2026

I really appreciate how State Farm has treated me as a client. Their staff has always been helpful honest straightforward. I highly recommend State Farm. This is definitely a great insurance company to work with in my opinion! Patricia and Samantha are awesome!

Accessibility & Amenities

✓ Online Appointments ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Insurance agencyAuto insurance agencyHealth insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.