Tommy Surles - State Farm Insurance Agent

Tommy is a great person, I have had insurance with his office for several years and have never had any issues. All of the staff (Molly, Paula, and Joy) are VERY helpful, friendly, and on top of everything. Molly was amazing with me through the whole process of getting homeowners insurance. I would not have had the same experience at any other office. I 100 percent recommend going with State Farm in Monticello!

The WORST! Tommy Surles and his associates are the most unorganized people I have ever come across. Not one employee can tell what the heck is going on. I feel robbed and they should be held accountable but instead I am stuck paying (literally) for their mistakes. I have left multiple messages with no return call. If I knew how or where to report them to for theft and fraudulence, I would, but instead I'm stuck with writing this review. So please, take heed. Find another insurance company to insure your home.

Nice and friendly staff, however State Farm as a whole send out way to much paper work. I wish they would keep it simple, I pay them, they cover me and cut out all the clutter and junk mail.

Have had insurance with these folks for about 40 years. Friendly, knowledgeable staff!! Tommy has always been there for us when we needed him. Highly Recommend!!

I thought I’d get small town service and customer care, but was overcharged and treated like a number. Do yourself a favor and call Geico or Progressive. I was a State Farm customer for years until I had to deal with this agency.