Tim Clifton Agency Inc American Family Insurance

I recently sufferred a serious accident. My car was totaled. Everyone I worked with from Tim to corporate were so kind, encouraging and interested in me as a person. I reported the accident through corporate office as it occurred on a Sunday. Tim called the very next day to check on me. His office staff is very supportive. It's the reason I have stayed with AMFAM since the 70's and well worth the cost of insurance.

Tim and his Am. Fam. office are a great group to work with, they are very informative and helpful. Anyone we have had to talk to about a claim within the Am. Fam. Ins. Co. has made takeing care of a claim very easy and simple. We are very happy withem, and highly recommend Am Fam!

We had previously been insured with both State Farm (45+ years) and then Allstate for the last year. We decided before we renewed our Allstate policies we would check other insurance carriers out. We ’decided to check into American family insurance. The agent here in Moline I found was, Tim Clifton. From the moment I walked into the office (and greeted kindly by Jennifer) I felt welcome. I ended up talking to Tim multiple times. He came to the house and looked at what we had, asked lots of questions, and gave me some quotes. Previously, we had various policies i.e. a personal policy and umbrella policy besides our homeowner and car insurance policies. I was thrilled to find out that the limits on the American family auto policies were high enough that we no longer needed the umbrella pol

Tim and his staff are always helpful. They insure all of my stuff. When I called to add a vehicle, he asked to sit down and discuss my policy. He was able to add a vehicle, advise me on my rv, boat and motorcycle, along with life and home insurance. Mr. Clifton is very knowledgeable and he doesn’t just try to sell you things that you don’t need. I called to ask about life insurance, set an appointment that fit me, showed up and got surprised. He laid out plenty of options, some I wasn’t even aware of. He was doing his best to get the plan that fit me best. Bonus: the company has an app so you can always access your account. It carries your insurance cards so you don’t have to carry a paper copy.

I've been with Tim Clifton for a number of years after switching from State Farm and have to say that I am more than highly satisfied with the care and quality service provided. There has never been an issue and Tim is prompt to return any calls or emails. Tim has always had mine and my family's best interests at heart.