The Medicare Family

Michael Locke from Medicare Family was extremely knowledgeable and professional. He took the time to clearly answer all of my questions and made the entire process easy to understand. I really appreciated his patience and the way he explained everything in detail. He also scheduled a follow-up to ensure I have everything I need moving forward. Excellent service and highly recommended!

Alicia Williams provided great customer service. Was very knowledgeable, answered all my questions & helped set up an appointment to speak to their client care team. My sister referred me to The Medicare Family & I’m very pleased w/their service of explaining Medicare in the way that I could understand. Thank you Alicia & thank you Sylvia. Without you I would still be anxious & out of sorts trying to understand how Medicare works. I highly recommend calling The Medicare Family. You won’t be disappointed.

Scheduling was seamless. I received a calendar invitation and text reminders, which made the process organized and efficient from the start. Aaron called as scheduled. After briefly reviewing my background, he quickly recognized that I had already done substantial research, and we moved directly into a detailed comparison of Plan G options. He clearly explained the pros and cons of different carriers, reviewed pricing structures, and helped me evaluate long-term cost considerations. He also identified additional savings opportunities, including applying an AARP membership discount, and assisted in coordinating a Part D plan alongside my supplement. I came prepared with a detailed list of questions, and Aaron addressed each one thoroughly. When clarification was needed, he verified infor

I had an appointment today with Maddy C. From The Medicare Family. I might have cried twice however. For 7 years every single year I meet with either a Medicare worker or Office of the Aging to assist me with my Medicare options. I have NEVER been offered a plan that I can remotely afford or they say I make too much money (Go figure). I will FINALLY have a plan that will open so many doors I'm still in shock. Plus its a free plan. I couldn't be more grateful. I started following The Medicare Momma on TikTok four years ago and she has helped me personally without even one conversation. Yet Medicare I'm sitting right in front of them and I get no help, looks like I'm bothering them especially if I ask a question. Its just mind blowing. If you have any MIDICARE QUESTIONS please don't he

I set an appointment with the Medicare Family after a video I watched. Setting the appt was easy and I got reminder txt as the date/time got near. Austin was the Medicare Specialist that called me to discuss my options. He was very thorough and asked about my current status. He's very knowledgeable and the information provided was very helpful. I'm a few months short of 65 and plan on working until mid '27. I will definitely call Austin at that time.