The Insurance Center of Kansas

Lucy provides outstanding service. She always goes above and beyond her work and I truly appreciate her. 10/10 recommend this sweet woman!

This happened on 2023: My husband had 2 policies here, and I'm one of the drivers. They won't give me the list of covered vehicles, and made the excuse he needed to sign something. At this point, I was talking to a woman younger than 40, while another older woman in her late 50s or early 60s was feet away saying in Spanish, "Mejor usted vaya a cuidar al niño y que venga él." And also, when this other woman asked me for the relation to the policy holder, and I said I was his wife, they both were surprised and said, "Usted es su esposa?" "No sabíamos," which just shows the low level of professionalism they have. Mind you, I've been there every time he came to pay the policy with our child, and they act like it's a surprise I'm his wife. They just didn't want to help me and made me go get him

We have had Insurance through here for like 30 yrs. This year when we had to go with a different carrier, they were no help whatsoever & super rude & talked like everything was all on me. I am soo glad I have homeowners insurance with AllState.

Lucy is great to work with! Thank you for all you do for us!

Quick and convenient, Yolanda was great and very knowledgeable with my answers to my questions.