The Decker Agency, Inc.

Buffalo, NY · Insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Buffalo
#12
of 91 insurance agents
City Percentile
63%
rating percentile
Address
The Decker Agency, Inc., 37 Elmwood Ave, Buffalo, NY 14201
Phone
(716) 883-1455
Website
www.deckeragency.com/?utm_source=G&utm_medium=local&utm_campaign=google-local
Status
Closed · Opens 8:30 AM Mon

The Decker Agency, Inc. is an insurance agent located in Buffalo, NY. It is one of 91 insurance agents listed in Buffalo. Its 4.8-star rating is above the Buffalo city average of 4.2 stars. It ranks #12 of 91 insurance agents in Buffalo. There are 3 photos associated with this location.

Hours

Friday8 AM–4 PM

Customer Reviews

★★★★★ 5.0 Cindy Messina · Jan 2026

We received excellent service when switching our auto & homeowners insurance with the guidance & expertise at The Decker Agency. All our questions and concerns were addressed each and every time we dealt with the owner and her employees. Would recommend The Decker Agency to anyone looking for an alternative to their current carrier!

★★★★★ 5.0 Robin Grzechowiak · Jan 2026

My family has had their insurance with the Decker Agency for years. They always provide excellent customer service and keep us updated on any changes. I highly recommend them! It’s great to have an agent you can trust! Rich & Robin G.

★★★★★ 5.0 Julia Guillaume · Dec 2025

I worked with Gretchen Furlong- she was great. Got me a much better rate for my home , car, and umbrella insurances than my previous agency. She took care of cancelling with my previous insurance agency; all I had to do was sign some documents on DocuSign and she took care of the rest. I would recommend this agency to anyone who would prefer to deal with a smaller, local insurance agency!

★☆☆☆☆ 1.0 Joy · Dec 2025

I’m leaving this review because I genuinely feel like this company scammed me. I spoke with Nora Webb, who gave me an outrageous auto-insurance quote that I never agreed to or signed for. I even emailed her and clearly stated that I did not want to move forward and asked her to delete all of my information. She then sent me cancellation paperwork, which I signed — yet she still went ahead and charged the LARGE quote from my checking account. Perhaps there’s something I’m not understanding, but the situation feels very wrong and deeply confusing. I feel misled and taken advantage of, and it raises questions about how the company’s reviews are overwhelmingly positive, and whether negative experiences are being removed.

★★★★★ 5.0 Susan Christner · Jan 2026

Simply the best! Patient, knowledgeable and have the customers best interest in mind. I can’t say enough about their professionalism and attention to detail. Highly recommend.

Services

Insurance agencyHome insurance agencyLife insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.