The Baldwin Group (formerly RogersGray)

Falmouth, MA · Insurance agency

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Falmouth
#3
of 8 insurance agents
City Percentile
29%
rating percentile
Address
The Baldwin Group (formerly RogersGray), 763 Main St, Falmouth, MA 02540
Phone
(508) 548-2500
Website
baldwin.com/location/falmouth/?utm_source=google&utm_medium=organic&utm_campaign=google_business_profile
Status
Closed · Opens 8:30 AM Mon

The Baldwin Group (formerly RogersGray) is an insurance agent located in Falmouth, MA. It is one of 8 insurance agents listed in Falmouth. Its 4.4-star rating is slightly below the Falmouth city average of 4.6 stars. It ranks #3 among Falmouth insurance agents by combined rating and review volume. There is 1 photo associated with this location.

About The Baldwin Group (formerly RogersGray)

The Baldwin Group (formerly RogersGray) is a national team of experts delivering insurance, employee benefits, and risk management solutions. Our Northeast regional team has long roots in Massachusetts, proudly serving clients since 1906. With more... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Chris Mastriano · May 2024

They have been great for years. Martha helped me a couple of days ago with an issue and went above and beyond with her timeliness and effort. Much appreciated!

★☆☆☆☆ 1.0 Jack Daniel · Sep 2021

They were wonderful when they were Paul Peters insurance, my whole family were customers for decades. After becoming Rogers and Gray, horrible. You'll get more personal service from the internet.

★★★★★ 5.0 Andre Beriau · Jan 2019

Karen is quick to reply to any request or question via e-mail, and is also fast to respond over the phone. She always has a good solution, and is able to help me with any insurance questions.

★★★★★ 5.0 Linda Peters · Dec 2018

Ann Donovan is the best rep ever --- very responsive and cares about her clients. I have been extremely pleased with the service that Ann provides on behalf of Rogers and Gray!

★☆☆☆☆ 1.0 Morgan Gould · Nov 2019

I spent nearly two hours trying to get car insurance from these people. The woman who helped me didn’t know how to use a computer, she didn’t even COMPARE RATES. She just chose the only one she could figure out. I know this because I could see her screen clearly. She only found one company’s rate and just picked it. She kept adding coverage I didn’t want. Finally, after she spent an hour and a half trying to navigate the insurance portal, and after I kept explaining I only wanted basic coverage, she printed out a quote document and told me to sign it. I was confused, and asked where the actual policy was (it looked like a quote) and she assured me that’s all there was. I didn’t really agree, but I was so annoyed I let her stamp me and I went to the RMV to register the car. Later that day,

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyInsurance broker

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This listing is informational. Contact the business directly to verify credentials, services, and availability.