Tammy Lopez: Allstate Insurance

Ms. Lopez is a great agent. She was able to save me hundreds of dollars with my auto and home insurance, and was very prompt in answering all my questions. Definitely more personal than the insurance companies I've had in the last 35+ years.

Absolutely horrible company to work with, lies, false truths refuses to call you back. They start out extremely nice and willing. But when they make a mistake it will be your fault unless you jump through her hoops. Tammy Lopez is not who you want handling your insurance needs. I’ll add that the owner is a lier I have confirmed that with my bank. Don’t let her fool you. Since I can’t respond to her I’ll add to my review. STAY AWAY FROM TAMMY LOPEZ. I still have not received a call back and she refuses to take my calls.

We were loyal allstate customers for a few years and tammy seemed great.until I got into my one and only car accident totalling my car. Tammy was not helpful at all, treated us as though we were nothing more than a burden, I called on time trying to reach her and asked her assistant some questions and was literally laughed at. I paid for full coverage yet I received a bill a whole year later saying insurance hasn't paid any of my medical bills and I now owe 21 grand. Sure. You're in good hands with allstate until you mess up and need them to come through. I'm going to be pursuing legal action because Tammy is now ignoring my emails.

Tammy Lopez is a special breed. In a world where customer service and follow-through are often forgotten, Tammy remains a column in responsible duty to her base. She has been extremely attentive to my often changing insurance needs, constantly reaches out to make sure the I am properly covered, and has saved me a pile of money. Will go nowhere else. EVER.

If i could give this office a negative star review i would. This particular agent was contacted to add vehicles and drivers to a policy from a different state. This agent dropped medical coverage, raised our deductible and then stated it was our fault for not catching the changes. The changes were not pointed out to us, in fact the quote we received had distracting circles drawing our attention to other changes in the coverage. This agent did NOT transfer our vehicles, simply added them to her commission and left them on our old policy. We enjoyed paying for two active policies. Thankfully our former agent was efficient and was able to assist. When we decided to leave Allstate due to frustration (after 25 years) this agent sent us the following email blaming us and stating that we had a be