Sylvia Group

Was recommended to reach out to Sylvia Group after a discussion about car insurance with my boss who has been with them for years. While they offer a variety of services I reached out inquiring about a quote for my single vehicle after my current policy increased. While I am a younger driver, I have a older sporty vehicle in good condition that is not very common and was seeking to maintain full coverage. After filling out the online form, I very soon after received a call from their agent Matt who discussed policy options and general information which was very appreciated as a younger customer. The policy presented to me provided better coverage and was league's better in terms of price than my old insurance quote. From forms to calls to payment, I was able to cover my vehicle with a poli

Someone hit my car and I needed them to process the accident. I left texts and voicemails for "my agent" and she would never call me back. I finally called the office number and managed to get ahold of someone who told me that "my agent" was away and wouldn't explain further. I asked if I could have a new agent assigned to handle my case and they said no - but that I could call and each time get a new person and have to explain the scenario all over again in order to get an update on my case or to move the process forward. I practically had to pick up an unpaid part time job at this company in order to get my car repaired because they were of such little help and it took months to get my car repaired because they kept delaying the process. I'm leaving this company after 8+ years due to how

Sylvia Group is a great family agency providing outstanding customer service. Diane Safioleas an amazing agent who goes above & beyond for her clients. She’s very attentive to her clients needs and addresses each of them in a professional, timely and efficient manner. We are very pleased with the services we receive!

Been with Sylvia group many years hands down best service I’ve had in the insurance business. Diane Safioleas has always handled all my insurance needs professionally. She always takes care of all questions issues and concerns in a quick courteous professional manner. I am very thankful to have Diane taking care of all our insurance needs.

I have been a customer of Sylvia Group for over 25 years. They insure both my home and my autos. I use Sylvia Group because of our agent, Paula Gomes. She has always answered all of my questions and seems to really care about my insurance needs. She has called me back after working hours and always goes above and beyond for me. I trust that Paula and Sylvia Group are looking out for my best interest . I highly recommend Sylvia Group.