Sue Neal - State Farm Insurance Agent

I recently moved from Ohio to northern Kentucky and needed to change my auto and renters insurance policies accordingly. I worked with Lisa who was incredibly helpful and got me set up with the proper insurance coverage right away. She was highly responsive and helped answer all my questions, making the transition seamless.

Wonderful customer service. The two young ladies I spoke with Donna and Kristie went out of there way to answer every question and made sure I had the information I needed. Would highly recommend Sue Neal state farm agency to anyone looking for home owners insurence. Your diligence in service is appreciated.

I started out with Sue’s father’s office over 40 years ago. When I got married, my husband switched to State Farm with me. As our family grew, our kids stayed with State Farm and when Sue’s office opened in Alexandria, we happily switched to her office. We tend to switch cars a lot and have tons of questions. Lisa P. has been a great help to me over the years. Although we’ve never met in person, I feel like we are friends. I can always count on her to respond to my questions quickly. I’d never dream of going anywhere else for our insurance needs. :)

I found Linda Hemmelgarn at Sue Neal's agency in Alexandria 4 years ago. Linda is spectacular in explaining the multitude of options with any policy--prices are always very fair. The policy for a new car was a lot lower than expected and bonus was getting to chat with Linda as she patiently explained all that went into this new policy. I will go to Linda for any and all insurance needs in Kentucky!

Sue Neal and her team are great to work with. Provides you with all the information you need. They explain everything in detail. We have been a client since 1998.