Steve Sparkman - State Farm Insurance Agent

Never have posted a review but need to now…. Was quoted a policy in April 2025 and was told the reason my quote was so high was because my roof was 17 years old. I said I would be replacing it soon. I was told to send in the receipt when I did. I replaced my roof in November 25 and emailed my paid receipt. When I received my renewal this month, it is higher than last year! When I spoke to the rep. again today(I actually have never talked to Steve Sparkman), she said replacing the roof has no impact on my renewal. Now I don’t know about anyone else, but I call that a bold face LIE! I try to buy local and this is what I received!

I moved from Williamsburg, VA to Cary, NC in the summer of 2025. The DMV in NC is in chaos. I had to travel to another town (the wait in Cary was three months) and wait five hours to receive a NC driver's license and then go to a separate location on another day to obtain plates. Looking for auto coverage, I contacted the State Farm office closest to my Cary home three times. The person who finally returned my call was working from home, getting ready to retire, and suggested that I wait a bit before she wrote the NC auto insurance policy. Because I had moved out of state, Steve Sparkman's office was technically not underwriting my auto policy. BUT THEY STUCK WITH ME until I finally received coverage from State Farcm in NC. Lanie Reed called me often checking on my situation. She p

One star because I couldn't leave ZERO. One of the staff lied to my wife! She told her our rate went up so high because of the age of our roof. We replaced our roof in November and our rate actually INCREASED AGAIN! Can't talk to the actual agent, but only his staff. Everything I've read says a homeowner policy should go down 15-35% in Virginia, with a new roof. Time to move all of our home and auto insurance to a reputable agent! BUYER BEWARE!

I had a fabulous interaction with Kellie and she was able to save me money on a policy that offers more than my last policy offered, and she also helped me switch companies! She tailored my policy to my needs and answered all of my questions! I am so thankful that I switched to State Farm, and I plan to switch my homeowners policy as well! It’s a pleasure working with them!

I give them one star because they keep going up on my car insurance, which is ridiculous since they are all old cars. They need to give a discount for disabled veterans. My husband is a disable vet. And the other reason I'm giving you one star is my husband hit a deer a year ago. Took his truck to Elite Body shop now Collision One in Kilmarnock, VA to get it repaired. The truck had been there a year and they have not started working on the truck. But they have been paid to repair this truck. This is unacceptable for Collision One to do this. It is also unacceptable for State Farm to let this happen and not do nothing about it. This is BAD FOR BUSINESS for COLLISION ONE AND STATE FARM.Visited your office on July 14th to pay my car insurace, supposed to have automatic draft. Until my husband