State Farm Insurance
Petersburg, WV · Insurance agency
- Address
- State Farm Insurance, 417 Virginia Ave, Petersburg, WV 26847
- Website
- statefarm.com
- Status
- Closed · Opens 9 AM Mon
State Farm Insurance is an insurance agent located in Petersburg, WV. It is one of 6 insurance agents listed in Petersburg. Its 4.1-star rating is slightly below the Petersburg city average of 4.7 stars. It ranks #4 among Petersburg insurance agents by combined rating and review volume. There are 5 photos associated with this location.
Hours
| Friday | 9 AM–4 PM |
Customer Reviews
We are deeply disappointed to share our experience with State Farm Insurance, which has been nothing short of a nightmare. After a tree fell and destroyed our garage last year, we initiated a claim expecting a smooth process. Unfortunately, from the very beginning, we encountered numerous challenges that left us feeling frustrated and unsupported. The agents assigned to our case were unhelpful, and the customer service team failed to address our concerns adequately. After enduring what felt like an endless cycle of unresponsiveness and lack of assistance, we made the difficult decision to cancel our policy. However, even after canceling, we find ourselves being harassed by State Farm agents, which adds to our distress. This level of unprofessionalism is unacceptable, and we believe it is
I have been with State Farm since I started driving, over 10 years ago. I’ve been with different agents in different states and have never had an issue submitting a claim or getting my vehicle fixed. I have not had to file a claim since Devon Rogers took over as the agent, but I have seen how he is reaching out and getting involved with the community. I recommend State Farm to anyone who is looking for insurance!
Just got my new auto and renters insurance through State Farm and Devon. He was super helpful and took the time to explain all of my options. I got a great plan suited for me in half an hour! I highly recommend Devon!!
Devon and his employees have went above and beyond to help us with not only the vehicle insurance , but the commercial, house and life insurance. He met with us multiple times and made sure we understood everything and made sure the policies had what we wanted in them . Thank you all so much!! Real Customer service is so very hard to find these days!
Devon Rogers is extremely helpful and will work with you to get the best rate for you. Very friendly and knowledgeable.
Accessibility & Amenities
Services
Top Insurance Agents in Petersburg
| Name | Rating | Reviews |
|---|---|---|
| Devon Rogers - State Farm Insurance Agent | ★★★★★ 4.9 | 20 reviews |
| Hott Insurance | ★★★★★ 4.6 | 20 reviews |
| Prime Insurance LLC | ★★★★★ 5.0 | 10 reviews |
| Mid-Atlantic Group | ★★★★★ 4.7 | 6 reviews |
| Malhotra & Assoc. Insurance – Petersburg | ★★★★★ 5.0 | 0 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.