State Farm Insurance

Petersburg, WV · Insurance agency

Rating
4.1/5
★★★★☆ 4.1
Reviews
13
Rank in Petersburg
#4
of 6 insurance agents
City Percentile
0%
rating percentile
Address
State Farm Insurance, 417 Virginia Ave, Petersburg, WV 26847
Website
statefarm.com
Status
Closed · Opens 9 AM Mon

State Farm Insurance is an insurance agent located in Petersburg, WV. It is one of 6 insurance agents listed in Petersburg. Its 4.1-star rating is slightly below the Petersburg city average of 4.7 stars. It ranks #4 among Petersburg insurance agents by combined rating and review volume. There are 5 photos associated with this location.

Hours

Friday9 AM–4 PM

Customer Reviews

★☆☆☆☆ 1.0 Mommabeir87 · Aug 2023

We are deeply disappointed to share our experience with State Farm Insurance, which has been nothing short of a nightmare. After a tree fell and destroyed our garage last year, we initiated a claim expecting a smooth process. Unfortunately, from the very beginning, we encountered numerous challenges that left us feeling frustrated and unsupported. The agents assigned to our case were unhelpful, and the customer service team failed to address our concerns adequately. After enduring what felt like an endless cycle of unresponsiveness and lack of assistance, we made the difficult decision to cancel our policy. However, even after canceling, we find ourselves being harassed by State Farm agents, which adds to our distress. This level of unprofessionalism is unacceptable, and we believe it is

★★★★★ 5.0 Elizabeth Evans · Nov 2023

I have been with State Farm since I started driving, over 10 years ago. I’ve been with different agents in different states and have never had an issue submitting a claim or getting my vehicle fixed. I have not had to file a claim since Devon Rogers took over as the agent, but I have seen how he is reaching out and getting involved with the community. I recommend State Farm to anyone who is looking for insurance!

★★★★★ 5.0 Tyler Fischer · Nov 2023

Just got my new auto and renters insurance through State Farm and Devon. He was super helpful and took the time to explain all of my options. I got a great plan suited for me in half an hour! I highly recommend Devon!!

★★★★★ 5.0 Michelle Hines · Jun 2023

Devon and his employees have went above and beyond to help us with not only the vehicle insurance , but the commercial, house and life insurance. He met with us multiple times and made sure we understood everything and made sure the policies had what we wanted in them . Thank you all so much!! Real Customer service is so very hard to find these days!

★★★★★ 5.0 Julie Burgess · Sep 2023

Devon Rogers is extremely helpful and will work with you to get the best rate for you. Very friendly and knowledgeable.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Insurance agencyAuto insurance agencyHome insurance agencyLife insurance agencyRenter's insurance agency

Top Insurance Agents in Petersburg

NameRatingReviews
Devon Rogers - State Farm Insurance Agent★★★★★ 4.920 reviews
Hott Insurance★★★★★ 4.620 reviews
Prime Insurance LLC★★★★★ 5.010 reviews
Mid-Atlantic Group★★★★★ 4.76 reviews
Malhotra & Assoc. Insurance – Petersburg★★★★★ 5.00 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.