Staci Howell - State Farm Insurance Agent

I recommend State Farm to anyone looking for an insurance company, or someone like me who was looking to switch companies due to their high rates. Staci and Ryan have been absolutely amazing!! The switch was very easy!! As a matter of fact they took care of the entire process in a very timely manner. Ten out and of ten!! Should you decide to get their services please tell them I sent you!!

I was a customer of a major discount carrier for over 15 years and had my first claim this month (not my fault). You purchase insurance through the website and not through an agent. Big mistake. The customer service I received from the adjuster was horrible for my first claim. When I was struggling with this adjuster to get assistance with a body shop, I told him that if he cannot help me, I will switch insurance companies. His response, "that's fine." I honestly couldn't believe this response being in customer service oriented job. So after dealing with this company that does not have assigned agents, I decided it was time to find a company with an agent. I found Ms. Howell when I requested a quote through State Farm. Night and day customer service. Her associate Brendan was extremely he

Such a lifesaver, to say the least. Nationwide was not on our side, but when we switched to State Farm, we got even more coverage for lower rates. Highly recommended! Thank you, thank you, and thank you again.

The service provided is exceptional. The quote was promptly received, and the team was highly responsive and accommodating. They consistently keep me informed about any updates or new offers. I highly recommend this service.

Staci and her team are truly professional. Everyone continually reach out to ensure our stated insurance coverage reflects household needs and immediate assistance is offered for changes when applicable. When I have questions about anything or a requested call back, Staci's team are prompt to both return calls and answer all questions asked. As the renewal time approached, I received a courteous call this week to review several options and this helped very much. Thanks again to the team @ Staci Howell - State Farm, Monroe NC.